Project Overview

A 1989 contemporary home in Lancaster, Massachusetts where homeowners sought to improve indoor comfort and energy efficiency by replacing an existing Fujitsu ductless heat pump system. Jay Moody HVAC worked closely with the homeowners to design and install a new ductless mini-split solution to provide reliable heating and cooling for year-round comfort.

From the Client:

“Very competitive pricing for a full replacement installation. Their communication was top notch, the crews were very efficient and polite and clean up was excellent. Would highly recommend.”

 
The Challenge

Like many homes in Worcester County and throughout New England, the Lancaster home did not have the ductwork needed for a traditional central air system. The homeowners had previously installed a ductless heat pump system to solve this challenge, but over time the system no longer met the home’s comfort or efficiency expectations. Seeking a more effective solution, the homeowners reached out to Jay Moody HVAC for expert guidance. 

The Design

Jay Moody HVAC replaced the home’s existing system with a 3-zone Bryant Ductless mini-split heat pump. The installation included three wall-mounted indoor units connected to a single outdoor multi-zone condenser, mounted on a pre-existing bracket along the left side of the home.

The system configuration provides efficient heating and cooling for the Lancaster home’s living room, home office and primary bedroom.

Ductless heat pump mounted on wall of Lancaster, MA home office. The wall is green and has book shelfs against it with a mini-split above.
Wall-mounted mini-split located in bedroom of Lancaster, MA home.
Project Execution
Living room in Lancaster, MA comtepmorary home with ductless mini-split mounted on the wall.

Every successful installation starts with understanding the home and its unique needs. For the Lancaster homeowners, Jay Moody HVAC combined technical expertise with a hands-on approach, making sure the new ductless heat pump system was designed and installed with precision, care and a clear focus on long-term comfort.

  • In-Home Consultation: The heat pump project began with an in-home consultation led by Jay Moody HVAC’s owner and lead engineer, Leo Sharkey. Leo worked directly with the homeowners to better understand what they liked about their previous heat pump system and where it fell short. 

    During the visit, Leo performed a Manual J Calculation to properly size the new system for optimal efficiency and performance. He then presented multiple options including different equipment manufacturers at various price points as well as separate system configuration options. Leo thoroughly discussed each option’s benefits and potential limitations, supporting the homeowners in making a confident decision for their home. The final design balanced comfort, efficiency and budget while complementing the home’s layout. 

  • Ductless Heat Pump Installation: Jay Moody HVAC’s installation team approached the Lancaster ductless heat pump installation with precision and professionalism. The technicians communicated clearly throughout the process, maintained a clean workspace and upheld the highest standard of installation practices.

    Attention to detail was evident in every step, from the placement of linesets to system testing and final walkthrough. Before leaving, the team reviewed system operation with the homeowners, explained how to use the remote controls and discussed ongoing maintenance best practices to help the Lancaster homeowners get the most out of their system.

  • Warranties & Energy Incentives:  The new ductless heat pump system qualified for a $2,000 Federal Energy Efficiency Tax Credit. Jay Moody HVAC included all necessary documentation in the project’s final invoice to make redemption simple during tax season.

    In addition, the homeowners received a 10-year equipment warranty through Bryant and a 2-year workmanship warranty from Jay Moody HVAC. All warranties were registered by the Jay Moody HVAC office to provide a seamless, stress-free process for the homeowners.

The Lancaster homeowners now enjoy much improved comfort and efficiency throughout their home with their new Bryant Ductless heat pump system. The installation demonstrates how a well-designed mini-split solution can meet the needs of New England homes without existing ductwork.

This project also highlights the difference that proper system design and equipment choice can make in determining a home’s overall comfort, performance and long-term efficiency. Through engineering-based design, attentive installation and full-service warranty and energy incentive support, Jay Moody HVAC helped the homeowners achieve long-term comfort and peace of mind.

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