Project Overview

The central air conditioning system of this 1980s home in Carlisle, Massachusetts recently failed. While frustrating for the homeowners, it proved the perfect opportunity to evaluate the home’s entire HVAC system and transition away from fuel-based heating. Given their efficiency and dual heating and cooling capabilities, heat pumps seemed to be the logical solution. However, the homeowners were concerned how heat pumps might affect the home’s aesthetic appeal. Jay Moody HVAC was entrusted with the task of designing and installing a high-quality central heat pump system that would meet the functional and aesthetic needs of the Carlisle Home.

From the Client:

“We had such a fantastic experience with the team at Jay Moody. Ours was a complicated installation in an old farmhouse, and they managed to cover every space. They are fast, responsive, and incredibly professional. They weren’t the lowest bid for our job by a long shot, but this is seriously a case where you get what you pay for, and I would absolutely work with them again and cannot recommend them more highly.”

The Challenge

Like many homes in Massachusetts, the Carlisle residence presented a unique set of comfort, efficiency and aesthetic needs tailored to the homeowners’ lifestyle and preferences. The homeowners sought a more energy-efficient and sustainable HVAC system that would heat and cool the home effectively. In addition to efficient heating and cooling, the homeowners prioritized quiet system operation and discreet placement of any equipment located on the outside of the house.

The home’s design, because of the area’s wetlands, resulted in a distinctive layout that restricted available space in the basement. It was essential that the selected system fit comfortably in this space while providing enough room for future maintenance and technician access.

Additionally, the home’s electrical service was already at capacity due to a kitchen designed for entertaining, complete with multiple cooktops and ovens. To avoid the cost, inconvenience and aesthetic impact of an electrical service upgrade, the homeowners wished for the new HVAC system to be fully compatible with their existing electrical service.

The Design

To meet the homeowners’ priorities, Jay Moody HVAC designed a custom HVAC system that integrates a central heat pump system, a SPAN smart electrical panel and a fuel-based backup heat source.

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Central Heat Pump System:

The central heat pump system features a Bryant Evolution air-handler with a HyrdoCoil connected to a Buderus boiler. This system leverages the home’s existing ductwork while newly installed, customized duct transitions ensure optimal airflow and performance.

Bryant Evolution was the equipment of choice due to its extremely quiet and efficient operation. To adhere to the aesthetic parameters of the home, Jay Moody HVAC worked with the customer to find the most discrete placement for the outdoor condenser, ensuring minimal visual impact.

Buderus Backup Boiler:

To fully replace the home’s existing oil boiler with a larger heat pump system, the homeowners would have been required to power off one of the ovens during colder weather or complete an electrical service upgrade. To prevent this limitation, a slightly smaller heat pump system was installed. This setup allows the ovens to retain priority electrical demand, while the Buderus boiler provides supplemental heating on extremely cold days when the ovens are also operating.

SPAN Smart Electrical Panel:

The main challenge when designing this system was balancing the electrical needs of a whole-home heat pump system with the additional load from the kitchen, which is equipped for large-scale entertainment. Rather than upgrading from a 200-amp service to a 400-amp service – something the homeowners wanted to avoid for aesthetic and cost reasons- Jay Moody HVAC recommended the sleek and innovative SPAN smart panel. This advanced electrical panel effectively manages electrical consumption across the home’s circuits, prioritizing energy use according to the homeowners’ preferences and ensuring efficient operation of both the HVAC system and kitchen appliances.

Project Execution
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Jay Moody HVAC’s engineer worked closely with the homeowners to fully understand their comfort and efficiency goals, designing a tailored system to meet those needs. From the initial consultation to the final installation, the team ensured am seamless experience, handling everything from system design to submitting rebate and warranty paperwork.

  • In-Home Consultation: Jay Moody HVAC starts every retrofit project with an initial, free in-home consultation. Leo Sharkey, owner and degreed engineer, visited the Carlisle home to better understand the homeowners’ needs and assess the home’s unique layout. While at home, Leo conducted a Manual J Calculation to accurately size a system for optimal heating and cooling. For more complex projects like this, a second consultation often takes place. Jay Moody HVAC’s lead engineer, install manager and master electrician also visited the Carlisle home to finalize the system design. During the second visit, the team determined the best configuration for the heat pump air handler, opting to mount it horizontally to accommodate the system that otherwise wouldn’t fit in the basement if positioned vertically. At this time, a Manual D calculation was also conducted to ensure proper ductwork sizing for the retrofit system. Following the consultation, the Carlisle homeowners attended Jay Moody HVAC’s free heat pump workshop, gaining a deeper understanding of how heat pumps work, design fundamentals and Jay Moody HVAC’s project standards. Once the homeowners were comfortable with the plan, they approved the installation and worked with Jay Moody HVAC’s team to schedule the work.
  • Installation: Before installation, Jay Moody HVAC’s lead heat pump installer and sales-engineer conducted a pre-installation walk-through with the homeowners. During this meeting, the team outlined the installation process, confirmed system placement and addressed any remaining questions. All in all, Jay Moody spent nearly 12 hours with the homeowners before the installation began, ensuring they had a complete understanding of the system design and installation process. To ensure a perfect fit, Jay Moody HVAC’s master sheet metal fabricator custom-made the ductwork transitions in-house. During installation, our trained HVAC technicians treated the home with the utmost care- laying carpet runners, wearing shoe covers and maintaining a clean work environment. All electrical work, including the installation of the SPAN panel, was completed by Jay Moody HVAC’s licensed electrical team.
  • Mass Save Rebate & Warranty Paperwork: With Eversource as their electricity provider, the Carlisle home was eligible for the Mass Save energy incentive program. Jay Moody HVAC’s office manager guided assisted the homeowners through the program, submitting their Mass Save mail-in rebate on the homeowner’s behalf. Additionally, the new heat pump system and SPAN electrical panel qualified for Federal Tax Credits, which the homeowners can apply for when filing their 2024 taxes. Once the installation was complete, Jay Moody HVAC handled all equipment warranty paperwork, providing them with peace of mind knowing the system is fully backed.

With the project now complete, the Carlisle homeowners can enjoy a more sustainable and efficient cooling system just in time for summer, as well as reliable heating throughout the colder months. The home’s new SPAN panel provides circuit-level control over electrical appliances and allows the homeowners to monitor their energy usage directly from their smart devices.

Best of all, the homeowners didn’t have to compromise on aesthetics, comfort or efficiency. Their new custom-designed heat pump system perfectly aligns with their needs, catering to both functionality and aesthetics.

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