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Jay Moody Heating and Air Conditioning

40 Years of HVAC Installation & Service in North Central Massachusetts

(978) 534-9483
[email protected]
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Frequently Asked Questions

Have a question we haven’t covered here? Contact us.


What is a heat pump?

A heat pump is part of a heating and cooling system and is installed outside your home. Like an air conditioner, it can cool your home, but it’s also capable of providing heat. In cooler months, a heat pump pulls heat from the cold outdoor air and transfers it indoors, and in warmer months, it pulls heat out of indoor air to cool your home. They are powered by electricity and transfer heat using refrigerant to provide comfort year round. Because they handle both cooling and heating, homeowners do not need to install separate systems to heat their homes. Heat pumps do not burn fossil fuel like furnaces do, making them more environmentally friendly.

Read more about heat pumps and how they work, here!

How can I improve my home’s indoor air quality?

As many studies show, air pollution is much worse indoors than outdoors, making air quality a major concern. HVAC systems distribute air that may contain viruses, allergens, mold, bacteria, fungi, odors, smoke or other harmful particulate matter. Poor indoor air quality has been linked to many illnesses, so improving your home’s air quality is an investment worth making. Jay Moody HVAC technicians are qualified to install devices which use cold plasma and UV light to neutralize or remove harmful elements in your indoor air.

If I replace my outdoor unit, do I need to also replace my indoor unit?

Typically, the answer is yes. Most air conditioner and heat pump outdoor units are manufactured to work with a matched indoor unit. Mismatched units can result in reduced efficiency and performance.

If you purchased your indoor and outdoor units simultaneously, your indoor unit will potentially be approaching the end of its useful life at about the same time as the outdoor unit. If you choose to replace only one portion, you are delaying the inevitable and likely paying higher energy bills as a result.

By purchasing indoor and outdoor units together, you will get a warranty covering the whole system, so you will not have to cover the full cost of any needed repairs to your unit during the warranty period.

How does Jay Moody HVAC determine what size system to install?

Jay Moody HVAC will measure your home and calculate the actual heating and cooling load on the home (calculation based on window size and direction, walls, ceiling, floor, appliances, insulation, etc). This will be compared to your current equipment and duct work and will be adjusted. Jay Moody technicians always take the time to listen to a homeowner’s needs and determine appropriate equipment based on a combination of calculations and lifestyle.

Is there a charge for diagnosing my system?

There is a diagnostic rate of $150.00 for the first hour. This covers the transportation fee to get to your home and take a look at your system. Typically, within this hour, the technician will be able to explain to you what is malfunctioning and often times even be able to fix it within that same hour. Anything over 1 hour will be billed using our flat rate pricing.

Do Jay Moody HVAC systems qualify for Mass Save incentives?

Jay Moody HVAC is an authorized Mass Save contractor and can install systems that qualify for Mass Save incentives!

Each home is different, but we always do our best to design systems that are highly energy efficient and align with Mass Save’s rebate and loan qualifications.

We include all applicable Mass Save incentives directly in our written quotes and assist customers throughout the entire application process!

Schedule a Free Consultation

Schedule a time for a Jay Moody HVAC team member to come to your home to discuss your home improvement project and deliver you a free quote on a new HVAC system !

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Don’t take our word for it…

We're proud to have earned a 5-star Google rating. We hope you'll be our next happy customer!

  • Great experience. They came to perform a cleaning and found a broken pressure sensor. After replacing it, me second stage of my 2-stage furnace started working …something it had never done since another company installed it years ago. I highly recommend them.

    Paj Hey
  • Great job done by Jay Moody and his team

    Jean LaFond
  • Excellent service. The techs were pleasant and respectful of my home. They were quick and efficient and very responsive which is appreciated in the winter time! They explained to me the issue and what options I have for the future. I will be using them again for all my HVAC needs and would recommend them to friends/family

    Ruthshel Telus
  • The employees are always polite, patient and professional. The maintenance team are always through, explain everything they have done and will answer any questions.

    Caroline Henriques
  • I would highly recommend Jay Moody! The four technicians that came were very professional and polite. They cleaned up every day before they left. I had register vents plates I wanted changed. They were extremely old. I knew what I wanted done. Something they hadn’t done before. But was exactly what I wanted and services the purpose I was looking for. I would recommend Jay Moody HAVC for any of your heating or AC problems.

    Pat Checchia
  • I had a whole house heat pump installed in place of my old AC unit. Everyone that I dealt with at this company from the owner, to the office staff, along with the technicians were helpful, friendly, and professional at every interaction. They have answered all my technical questions regarding this new type of system and have been proactive assisting me through the rebate process with MassSave. I can’t speak highly enough about Jay Moody HVAC. I will definitely use them again in the future and recommend them to anyone needing this type of work.

    Charles Nigzus
  • An incredibly professional and reliable company. Words that describe our interaction with their customer service, sales and techs are; honest, friendly, and trustworthy. I would highly recommend them.

    Agent 617
  • Great follow up services to tweak my system, and show me better ways to set heat/cooling schedule. These people really care!

    Laurie Nehring
  • Amazing communication, great employees, and excellent work. Highly recommend!

    Bryan Leskowitz
  • Master electricians upgraded electrical service from 100 to 200 Amp and installers put in 2 minisplits. Work was done carefully and cleanly and units are working well.

    K Lang

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Contact Us

40 Albert Dr
Leominster, MA 01453

Reach us by phone:
(978) 534-9483

License #8320-A

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