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Jay Moody Heating and Air Conditioning

40 Years of HVAC Installation & Service in North Central Massachusetts

(978) 534-9483
[email protected]
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Frequently Asked Questions

Have a question we haven’t covered here? Contact us.


What is a heat pump?

A heat pump is part of a heating and cooling system and is installed outside your home. Like an air conditioner, it can cool your home, but it’s also capable of providing heat. In cooler months, a heat pump pulls heat from the cold outdoor air and transfers it indoors, and in warmer months, it pulls heat out of indoor air to cool your home. They are powered by electricity and transfer heat using refrigerant to provide comfort year round. Because they handle both cooling and heating, homeowners do not need to install separate systems to heat their homes. Heat pumps do not burn fossil fuel like furnaces do, making them more environmentally friendly.

Read more about heat pumps and how they work, here!

How can I improve my home’s indoor air quality?

As many studies show, air pollution is much worse indoors than outdoors, making air quality a major concern. HVAC systems distribute air that may contain viruses, allergens, mold, bacteria, fungi, odors, smoke or other harmful particulate matter. Poor indoor air quality has been linked to many illnesses, so improving your home’s air quality is an investment worth making. Jay Moody HVAC technicians are qualified to install devices which use cold plasma and UV light to neutralize or remove harmful elements in your indoor air.

If I replace my outdoor unit, do I need to also replace my indoor unit?

Typically, the answer is yes. Most air conditioner and heat pump outdoor units are manufactured to work with a matched indoor unit. Mismatched units can result in reduced efficiency and performance.

If you purchased your indoor and outdoor units simultaneously, your indoor unit will potentially be approaching the end of its useful life at about the same time as the outdoor unit. If you choose to replace only one portion, you are delaying the inevitable and likely paying higher energy bills as a result.

By purchasing indoor and outdoor units together, you will get a warranty covering the whole system, so you will not have to cover the full cost of any needed repairs to your unit during the warranty period.

How does Jay Moody HVAC determine what size system to install?

Jay Moody HVAC will measure your home and calculate the actual heating and cooling load on the home (calculation based on window size and direction, walls, ceiling, floor, appliances, insulation, etc). This will be compared to your current equipment and duct work and will be adjusted. Jay Moody technicians always take the time to listen to a homeowner’s needs and determine appropriate equipment based on a combination of calculations and lifestyle.

Is there a charge for diagnosing my system?

There is a diagnostic rate of $150.00 for the first hour. This covers the transportation fee to get to your home and take a look at your system. Typically, within this hour, the technician will be able to explain to you what is malfunctioning and often times even be able to fix it within that same hour. Anything over 1 hour will be billed using our flat rate pricing.

Do Jay Moody HVAC systems qualify for Mass Save incentives?

Jay Moody HVAC is an authorized Mass Save contractor and can install systems that qualify for Mass Save incentives!

Each home is different, but we always do our best to design systems that are highly energy efficient and align with Mass Save’s rebate and loan qualifications.

We include all applicable Mass Save incentives directly in our written quotes and assist customers throughout the entire application process!

Schedule a Free Consultation

Schedule a time for a Jay Moody HVAC team member to come to your home to discuss your home improvement project and deliver you a free quote on a new HVAC system !

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Don’t take our word for it…

We're proud to have earned a 5-star Google rating. We hope you'll be our next happy customer!

  • Zero complaints, would recommend to anyone, you will not be disappointed.

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    thumb James Scott Elsevier
    August 13, 2022
  • Both technicians were friendly and likable. They obviously knew their stuff and were in and out in about 3 hours. The electrician came later while I was out and did his part before I returned. All good.

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    thumb thomas peck
    August 12, 2022
  • They showed up on time, and took care of the problem in a very professional and timely manner.

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    thumb Douglas Dupell
    August 12, 2022
  • The guys were great! So professional ,did a fantastic job, I can't wait to get them back to put another mini-split in my bed room!

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    thumb Kim anderson
    August 12, 2022
  • The guy is great

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    thumb Lawrence Dubuske
    August 10, 2022
  • Responded to request for repair the next day. Great service.

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    thumb David Boucher
    August 9, 2022
  • Fixed wiring problem to match the thermostat wires to bring the A/C system up successfully. Also sealed the hole for the wire to prevent small animals and/or water from entering the house.

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    thumb Jim Huang
    August 9, 2022
  • We are replacing an old oil based central heat and ac system. Jay Moody has been insightful, responsive, and professional. Their work is quality and the crew is respectful. They communicate thoroughly throughout the project. I got several quotes and opinions before going with Jay Moody. Overall, I strongly recommend them for HVAC work.

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    thumb Sean Doucette
    November 11, 2021
  • Jay Moody HVAC install a new Heat/AC/Dehumidifier in our basement. It works great, super quiet. The install was quick and the staff was courteous and professional, walked me through the install, equipment and how to use demo. I highly recommend if you have any HVAC needs!

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    thumb Christine Osik
    November 5, 2021
  • I have been with these people since I bought my home. My 1st year was more than trying. Not only did these people help me but the owner came out because I was getting all kind of confused. He not only explained things but he told me what would work and what would work. At the end of the day they couldn't help me with the problem. Most companies would drop you and be a bit agitated with my ignorance regarding my needs. The patients, knowledge, honesty and professionalism was and is phenomenal. The work with you in pricing they really treat you like family. After dealing with the other places in my area this company and the people in it was like a cool tall drink of water.💪🏿👍🏿

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    thumb Tiffany Ransom
    November 2, 2021

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40 Albert Dr
Leominster, MA 01453

Reach us by phone:
(978) 534-9483

License #8320-A

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